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Find out how we helped Your Homes Newcastle to alleviate the growing backlog of tenant calls so that all tenants’ concerns are treated equally and fairly.
Find out how we helped Lambeth Council enhance communications, streamline operations, and improve customer experiences using AI, supporting efficiency and sustainability.
We’re enhancing Lambeth Council’s parking efficiency with timely notices and seamless digital payments, boosting income generation.
We recently participated in a panel at the National Planning Summit to discuss how we can support and improve the planning processes for local authorities.
Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.
We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.
Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.
Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.
Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.
With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.
