Capita has agreed a contract extension until 2020 to provide mortgage services to Tesco Bank.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Peter O’ Connor, Managing Director at Capita Mortgage Software Solutions, takes a look at how we can create a better home buying experience for customers.

Creating a simpler business well positioned for the future.

Capita plc (‘Capita’) today announces it has been awarded a contract renewal to provide a range of learning services for a major UK financial services institution.

Buying a home doesn’t need to be a painful process. A new approach to the home buying journey will radically alter the mortgage process, delighting customers and providing opportunities for innovative providers to disrupt the market.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.

HSBC has selected Capita’s Omiga mortgage software, as the bank seeks to further grow its broker distribution channel for mortgages.

Synaptic Software, the company responsible for developing research software for professional advisers, today launches Synaptic Analyser, a retirement income analysis and drawdown product comparison tool, that will help financial advisers support their customers in planning for retirement.

In our latest report we share valuable insights into the benefits, successes and emerging trends in Electronic Monitoring.