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Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

We discuss five practical strategies to supercharge your digital productivity through human resource.

Insight

Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences.

Insight

When Selfridges first opened its doors in 1909, it drew crowds by turning shopping into an adventure, using theatre and innovation. Bleriot’s monoplane was displayed there fresh from its maiden Channel crossing and John Logie Baird chose the store to first demonstrate television to the public.

Insight

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Insight

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

Insight

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

Insight

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

Insight

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

Case study

We led an accelerated savings delivery programme for Studio Retail Limited, streamlining their procurement and supply chain function and revolutionising their performance, quality and cost savings

Case study

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