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Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

News

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

The January 2022 UK Customer Satisfaction Index (UKCSI) reveals that banks and building societies have ranked their highest for customer satisfaction in three years – and that the financial services sector is performing better than the UK’s all-sector average.

Insight

We discuss five practical strategies to supercharge your digital productivity through human resource.

Insight

The finance industry – in the shape of day to day banking - has led in digital transformation and innovation with apps and instant transactions.

Insight

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Insight

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

Insight

Capita explores the state of the EV charging industry, its changing regulatory landscape, and the vital role of customer service in addressing these challenges.

Insight

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

Case study

Learn how Capita helped create a unique learning solution through innovative gamified learning to reshape traditional learning approaches in the finance sector

Case study

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