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At the heart of the travel and hospitality industry is great customer experience.

Service

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

News

Our article considers how the travel and leisure sector must focus on customer centricity to head towards a prosperous future.

Insight

Capita has entered a strategic ‘Scaling Partner’ relationship with Dragonfly Technology Solutions Ltd, an early stage business disrupting the way companies create and optimise content.

News

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

News

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Insight

Our Capita O2 and John Lewis teams have received awards at the prestigious 2017 Global Sourcing Association (GSA) Awards.

News

Our report looks at customer experience in travel and leisure and concludes businesses need to focus on customer centricity to recover and move into a prosperous future.

Reports

Creating a simpler business well positioned for the future.

News

Capita Employee Benefits was named ‘Corporate Adviser Firm of the Year’ and also won the ‘Best Use of Technology by a Corporate Adviser’ at this year’s ceremony.

News

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