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Find out key information about the Procurement Act 2023 and explore essential transition strategies to prepare for the changes brought by the Act.

Insight

One of the things that caught my eye in the Institute of Customer Services UK’s (UKSCI) most recent report on customer satisfaction was the suggestion that a growing number of customers are prepared to pay more for improved service.

Insight

It may only be 2022, but in this decade the world is already proving to be a very different place to the decade before.

Insight

Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.

Insight

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

Insight

After facing two years of disrupted education, many teenagers must now decide what step to take next in their life…continue in education or enter the workplace? At the end of last year

Insight

Discussing the impact of the skills shortage in transport and underscoring the urgent need for a skilled, versatile and digitally savvy workforce.

Insight

ScotRail needed to find cost-saving initiatives that could be delivered in a 12-month period, and turned to Capita for help.

Case study

We understand the balance of achieving sustainability whilst keeping costs down. Take a look at our resources to help you with shifting citizens’ attitudes to travel.

Service

Our procurement delivery services include de-risked savings delivery, data analytics, contract & supplier relationship management, & resource augmentation.

Service

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