Our data driven insights are helping local authorities understand and predict behaviour to drive improvements to citizen experience and service delivery.

We’re helping the MOD deal with unexpected challenges – find out how we’re working with their specialists to make our forces safer and more effective.

The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

This thought leadership paper explores AI and Generative AI through the customer experience lens as we move closer to making real on the promise of Gen AI.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

The utility industry has faced consistent challenges with customer satisfaction, and is rated lower than the UK average for transparency, customer ethos and emotional connection.

Healthcare providers across the globe are facing a common challenge: how to deliver the best quality care with limited resources and in the face of fluctuating demands.

Addressing workforce issues is vital to the digitisation of all public services

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Yvette Wise, Retail Banking Lead at Capita, examines how retail banks can put customer expectations at the centre of innovation to accelerate growth.