Webinar on how modern platforms and AI can modernise the management of information, deliver improved operational insights and enhance policing outcomes.

Find services available for your organisation - central and local government, financial services, police, healthcare, retail, defence, telecoms and more.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

Customer Service Avatars and how they help boost conversational self-service.

2024 was a pivotal year for the customer experience services and in 2025 it will be defined by advanced AI, self-service tools, and hyper-personalised solutions.

Why should we care about productivity in the public sector? Of course, productivity can raise efficiency, lower prices and make it possible to do more with less.

Capita’s Chief AI & Product Officer Sameer Vuyyuru talks about redefining business process outsourcing with the latest developments in artificial intelligence.

In the second of two blogs following on from a discussion on technology in the mortgage space at the UK Finance Annual Mortgage Conference, I’m exploring the challenges the industry is facing with adopting tech and how it could make better progress by answering more questions that came up during the session.

We consider how financial providers can find success in the motor finance industry by harnessing data and becoming indispensable for connectivity in drivers’ everyday lives.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.