Discover how AI improves legal records management for solicitors, enhancing data access, security, and compliance while uncovering key information.

We look at the potential benefits of working with a single organisation that can manage all the non-care elements of a care business at scale.

The recruitment landscape in the UK has changed dramatically over the last decade, presenting new challenges, particularly when it comes to recruiting young people for a career in military service.

I recently took part in a session at the UK Finance Annual Mortgage Conference on technology in the mortgage space. In the first of two blogs, I’m going to explore how technology plays a big role in customers’ experience and their journeys by answering questions that came up during the session.

Discover how you can harness data analytics and AI-driven automation to create a smarter, successful collections journey.

How retailers can leverage data analytics, personalisation and omnichannel integration to enhance customer experience and succeed in Europe’s retail landscape.

Your customers are talking. They’re talking about what makes them happy and what makes them unhappy. Which of these applies to your organisation? With so much being said on social media every day across so many channels, separating the meaningful sounds from all the noise can seems impossible. But social listening makes it possible.

Tiina Stephens talks about the introduction of Microsoft 365’s Gen AI tool, Copilot, and how it supports neurodivergent colleagues in their daily work lives.

Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

We apply our broad, deep expertise across private & public sectors across managed learning services, rapid scalable learning and transformational learning.