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When BBC TV Licensing had to communicate with over four million new customers we helped them to process incoming mail and payments in a scalable environment.

Case study

Capita has announced the launch of Literacy 360, a new software-based questionnaire that schools can use to measure and monitor each child’s attitude towards reading.

News

We're helping our clients achieve better customer experience through our range of automation technologies.

Service

Thousands of young people from all backgrounds across the UK are to get the chance to study and work abroad thanks to flagship government scheme.

News

We’re helping our clients work smarter, improve operational performance and enhance customer experience by introducing software robots to undertake high-volume, repetitive processes.

Service

We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

Service

The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace.

News

Our team of digital customer management experts is helping local authorities shift customer interaction to more cost-effective, self-serve channels.

Service

Using innovative data and insight software, we can spot the signs of customers falling into debt, provide earlier intervention support and try and prevent it from happening at all.

Service

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

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