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Citizen experience
Public safety
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Despite the best efforts of local authorities to prevent them, emergency situations are part of life.

Case study

Mexican insurance group Peña Verde needed to reduce the costs of healthcare whilst ensuring effective clinical assessments – we worked collaboratively to enable them to provide accurate, safe teletriage.

Case study

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

Case study

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

Case study

As the key driver of economic growth, productivity is what leads to better living standards, higher wages, a more skilled workforce and greater wellbeing.

Service

Since the onset of the Covid-19 pandemic, the long-term NHS ambition for integrated working has quickly become a reality with cross-agency working to combat the virus.

Reports

Surrey and West Sussex are the two latest fire and rescue services planning to go live with Capita’s 999eye live video-streaming and location-finding service.

News

As local authorities face increasing pressure to meet fluctuating demands, our report considers how they can drive innovation and transform operations.

Reports

Since 2011, Capita has partnered with The Pensions Regulator to deliver automatic enrolment, employing 150 staff and operating a multi-channel customer contact centre to deliver direct communications to every employer in the UK. As a result, saving for a pension has become the norm, with 22.9 million people now saving into a workplace pension.

Case study

Digital health company Sharecare needed a teletriage solution to help improve healthcare in Brazil. They turned to us to help them with their mission of providing convenient, accessible healthcare.

Case study

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