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We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

Case study

We're helping the UK Government to transform public sector services, deliver better experiences for citizens and make a positive impact on society.

Service

Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences.

Insight

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Insight

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

Insight

Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.

Insight

We developed an automation solution to reduce Anglia Revenues Partnership’s yearly manual workload of 4,000 Verify Earnings and Pensions alerts.

Case study

Together with Transport for London (TfL) we're tackling transports' biggest challenges and enabling 34 million people around the UK to travel safely, efficiently and sustainably.

Case study

How Capita’s 9-year partnership with TfL is transforming London's transport infrastructure, including Congestion Charging, LEZ, ULEZ & Safer Lorry Scheme (DVS)

Case study

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.

Reports

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