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Citizen experience
Pensions
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Capita today announces it has secured an extension to its contracts with Transport for London (TfL) to continue to manage London’s Congestion Charge, Low Emission Zone (LEZ) and Ultra Low Emission Zone (ULEZ).

News

Meet some of the amazing, dedicated SWAN customer service team trusted to deliver essential connectivity right across the Scottish public sector

Service

We look at public sector digital transformation projects delivered during the pandemic such as the UK Health and Security Agency (UKHSA) Test and Trace programme.

Insight

How can levelling-up be truly achieved when there’s still a large gap between those who are digitally included and those in our communities who are not?

Insight

As political leaders and civil servants react to an ever-increasing array of challenges, we consider how to make time for placemaking and digital projects.

Insight

We look at the key challenges faced by administrators and how they can manage these by focusing on resources, technology and structure.

Insight

Discover how intelligent automation can help UK central government improve citizen experience, increase productivity, and overcome challenges.

Insight

We're providing services and software solutions that improve outcomes and save money, so councils can focus on what matters in their communities.

Service

We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

Case study

It’s not just the clocks that are springing forward at this time of year: our analysis shows that, as of 26th March 2021, funding levels in many DB pension schemes had improved by 5-10% since the start of 2021.

Insight

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