Capita plc (‘Capita’) today announces it has secured an extension to its contract to deliver Personal Independent Payment (PIP) assessments for the Department for Work and Pensions (DWP).

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Water efficiency should just be an underpinning activity, you need to save water and not waste it and then you need these extra things on top like reservoirs and water transfers, and even desalination. If you don’t do the water saving bit you just need to build loads more stuff and you do get into a position where you need desalination pretty quickly

Capita’s software services business has been awarded the “Connected/Mobility Solution of the Year” title at the IT Europa European IT and Software Excellence Awards 2017.

We’re working in partnership with the utilities sector to create a sustainable future through data-led insight and innovation, transforming new consumer demands into opportunities to grow.

Getting through to someone who can help is causing financial services customers the most frustration, according to the latest Institute of Customer Service report.

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The effects of the pandemic will continue to be felt by subscription-based operations – especially as we now start the build-up to Christmas.

We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

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