Is the cost of virtual care too high? Tim Coney debates that the issue is not with the concept of virtual care but that it lies in the current deployment model.

Read about Capita’s view and recommendations on overcoming cultural and technical barriers to multi-agency data sharing—improving outcomes in safeguarding and public safety.

We look at how the financial services industry can enhance customer experience even amongst economic uncertainty and regulatory scrutiny.

We’re one of the largest IT organisations in the UK, helping organisations to get the most out of technology and software, as well as working with our own teams here at Capita.

Swiss telecom leader boosts service, sales & cuts costs with Capita’s Centrical platform—driving performance through smart nearshore strategies.

Capita integrates collections into the customer service process boosting efficiency, satisfaction, and long-term loyalty for a German telecommunications company.

Companies today are dealing with an increasing range of vulnerable customers and should remember that seemingly small changes can have a significant impact.

The metaverse could be a revolutionary development for media, telecoms and technology organisations who are looking for the retail and customer experience platform of the future.

We explore how collaboration and digital innovation can support integrated services, better outcomes, and patient-centred care.

Read how smart buildings technology and data-driven insights have significantly enhanced the living conditions at Serene Care, a care home provider.