Our procurement transformation programmes are designed to put you in the right position to reduce costs and improve the value you derive from suppliers.

Sustainable transformation means a brighter future for banking. Whether that’s being attentive to preferred channels or driving efficiencies to reduce costs, the focus must be on enhancing every moment for your customers and colleagues.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Discover how strategic procurement maximises third -party spending, aligns with organisational goals, and ensures long-term success.

The January 2022 UK Customer Satisfaction Index (UKCSI) reveals that banks and building societies have ranked their highest for customer satisfaction in three years – and that the financial services sector is performing better than the UK’s all-sector average.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

We apply our broad, deep expertise across private & public sectors across managed learning services, rapid scalable learning and transformational learning.

We take your technological transformation strategy and augment AI content, supporting you with collating and presenting data throughout to evaluate adoption.

The journey for police forces to achieving GDPR compliance and avoiding Information Commissioner's Office investigation, fines, and reputational damage.

How to adopt a data-driven approach and embrace the power that robust data analytics can bring.