Local authorities need to be able to share, connect and visualise data to create better outcomes for communities, protect vulnerable people and improve the lives of individuals & families

Yvette Wise, Retail Banking Lead at Capita, examines how retail banks can put customer expectations at the centre of innovation to accelerate growth.

We are currently in the midst of what is commonly referred to as the Fourth Industrial Revolution. This has seen a shift from the traditional engineered mechanical technologies of the 19th and early 20th centuries to digital technology and all the innovation this has engendered.

In policing and intelligence, decision-making is fraught with risk. Simply put, making the wrong choice is not an option and getting it right first time is imperative.

One thing we’ve all learned during the last year is how to deal with uncertainty and change.

In the next episode of our podcast series on the theme of the great opportunity our focus is on data and AI, and its application in the justice system.

How can we build the societies of the future and what part will technology play?

As the NHS moves towards a population-based approach to service delivery, and healthcare systems shift away from acute care tariff-based payments, it’s crucial that we do not lose our focus on data quality.

Covid-19 deaths and infection rates continue to drop in most parts of the world, yet this is far from the end of the pandemic.

Matt Stagg, Director of Product and Innovation at Barrachd, part of Capita, discusses how data gives us the ‘information advantage’.