How a remote clinical coding service has strengthened coding department stability and reduced contractor costs at Doncaster and Bassetlaw Teaching Hospitals.

Mexican insurance group Peña Verde needed to reduce the costs of healthcare whilst ensuring effective clinical assessments – we worked collaboratively to enable them to provide accurate, safe teletriage.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

As the key driver of economic growth, productivity is what leads to better living standards, higher wages, a more skilled workforce and greater wellbeing.

Download our government venturing report to understand the seven key steps for unlocking the value of public sector knowledge assets.

Since the onset of the Covid-19 pandemic, the long-term NHS ambition for integrated working has quickly become a reality with cross-agency working to combat the virus.

Together with independent thinktank Localis, we hosted a roundtable to consider the challenges and opportunities for local growth and regional development in line with government agendas such as ‘Build Back Better’ and ‘Levelling up’.

Our paper considers the importance of balancing customer-company effort for retention: every interaction must be easy so customers are more likely to return.

Digital health company Sharecare needed a teletriage solution to help improve healthcare in Brazil. They turned to us to help them with their mission of providing convenient, accessible healthcare.

When Enfield Council were looking to improve the effectiveness of their emergency out of hours service, they turned to the Ealing Council and Capita out of hours partnership service.