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Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.

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The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

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We discuss how NHS trusts can achieve real terms savings, without taking on clinical services or making clinical decisions.

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Serving people who know what they want means that media companies can more easily identify how to give them exactly that.

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Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

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UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

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Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.

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Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

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We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on

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Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.

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