Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.

The motor finance and leasing market is moving towards a ‘finance first’ approach, determining affordability ahead of purchase.

We discuss how NHS trusts can achieve real terms savings, without taking on clinical services or making clinical decisions.

Serving people who know what they want means that media companies can more easily identify how to give them exactly that.

Hearing that we had achieved 98% overall satisfaction was probably the first time in my professional career where I have had an emotional response.

UK productivity has been highlighted as an economic weakness for over a decade. Yet, in response to the pandemic, businesses have shown that they can utilise technology to create entirely new ways of working.

Water providers can go a long way to ensuring that we are all using our precious resource more responsibly.

Automation can be the key enabler within public sector digital transformation to simplify and streamline service delivery and create better outcomes.

We discuss how NHS trusts can tackle tight budgets, productivity and innovation head-on

Discover how structured records management can secure sensitive data, ensure GDPR compliance, streamline operations, and maximise efficiency for legal firms.