Our report cosniders customer experience in utilities and how, if providers focused on renewing trust, it would help them deliver on their promises to customers.

Our report considers the importance of providing equality of service to all and how it's one of the most crucial challenges for today’s telecoms providers.

Installing up to 27 smart meters a minute across the country, allowing homes and small businesses to monitor energy consumption.

Since 2013, the Data Communications Company (DCC), one of our subsidiaries within the Capita group, has been licensed by the UK government to build and manage the central network for smart metering across Britain.

As customer interaction and access requirements have evolved, there’s more demand than ever for local authorities to provide digital services.

New research highlights benefits of IoT and connected tech in Scottish education, and the demand for greater nationwide connectivity.

Eight in ten (83 per cent) Scottish citizens believe their local councils should embrace a wider range of digital technologies, according to new research commissioned by Capita on behalf of the Scottish Wide Area Network (SWAN).

This year’s survey of public sector workers using the Scottish Wide Area Network (SWAN), administered by Capita, shows that 94% are satisfied overall, an improvement on last year’s 92% score.

Capita plc has secured 17 contract renewals on the Scottish Wide Area Network (SWAN), a framework that delivers a single shared network infrastructure across Scotland’s public sector.

What does levelling up mean for local government and how is placemaking strongly linked to its success? Download our latest report to find out the FIVE key areas in which a difference can be made quickly.