By embracing new technologies, local government can streamline operations, enhance community engagement, and drive sustainable development.

We’ve been working with DWP and DfC for over 10 years, delivering 2.7 million PIP assessments, enhancing accessibility and ensuring continuity in challenging times.

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Explore self-service solutions for public sector contact centres to enhance efficiency and citizen satisfaction.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

It’s that time of year again, when retailers slash their prices for Black Friday, as eager customers seek out the best deals ahead of Christmas.

We consider how prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive.

The complex and challenging nature of delivering public services at a local level has never been under more pressure. Public service integration – collaboration between different services within local government and with external partners across other sectors – can make a very real and significant difference.

We’re all now feeling the effects of ‘Covid debt’: physical, mental – and, increasingly, financial.

Read how we helped Trafford Council to unlock the full potential of the area by delivering a groundbreaking digital design code and a comprehensive masterplan.