By embracing new technologies, local government can streamline operations, enhance community engagement, and drive sustainable development.

With the UK set to spend some £48bn on PFI contracts in the next five years, we look at the transfer of assets back to public ownership.

Retailers are facing more pressure to use technology to improve interactions with customers to create stand out experiences.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Our article considers how, if providers focused on renewing trust, it would go a long way to helping them to deliver on their promises to customers.

We consider how prioritising accessibility and embracing diversity can pave the way for urban environments where everyone can thrive.

The complex and challenging nature of delivering public services at a local level has never been under more pressure. Public service integration – collaboration between different services within local government and with external partners across other sectors – can make a very real and significant difference.

Our article considers how being able to provide equality of service to all is one of the most crucial challenges that today’s telecoms providers need to face up to.

Read how we helped Trafford Council to unlock the full potential of the area by delivering a groundbreaking digital design code and a comprehensive masterplan.

Our report shows the importance of prioritising workforce resilience and adaptability to allow organisations – and those they serve – to be ready to embrace change.