Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Capita has been awarded a contract extension with the Education Authority of Northern Ireland (EANI) to run until 31 March 2027.

Our five-year responsible business strategy was defined in consultation with colleagues, clients, investors and community groups to identify the most relevant sustainability issues that Capita should be addressing.

Capita has completed the sale of Capita One Limited, its standalone software business, to MRI Software, receiving net cash proceeds of approximately £180m.

Sustainable transformation means a brighter future for banking. Whether that’s being attentive to preferred channels or driving efficiencies to reduce costs, the focus must be on enhancing every moment for your customers and colleagues.

Wellbeing in the City – the learning tool developed for Samaritans by Brightwave, part of Capita – won gold in the External Learning Solution of the Year Category at the Learning and Performance Institute’s annual Learning Awards.

Aimie Chapple will join Capita in October as executive officer of Customer Management, while Chantal Free will join the same month as executive officer of People Solutions.

Alliance Manchester Business School (AMBS) has partnered with Capita to support its Vital Topics and London Network initiatives.

New research reveals 50% of recruitment leaders believe at least half of all skills gaps could be addressed by better use of data.

As part of the strategic partnership, Capita will leverage the platform internally and as a foundation for solutions they offer their government, financial services, healthcare, insurance, and utilities clients.