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231 jobs found

Customer Advisor
  • Job ID: 10112327
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 04 August 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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Sales Advisors
  • Job ID: 10113149
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 04 August 2025
Job description:

Empower customers. Elevate your career. Become a Sales Advisor today. As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevant to our customers.

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Customer Service Advisor - Remote - Immediate Start
  • Job ID: 10113008
  • Customer Service Delivery
  • Dublin
  • Full time
  • Permanent
  • Work From Home
  • Posted on 04 August 2025
Job description:

Capita Ireland are recruiting Customer Service Advisors to join our team, working from home You’ll join a small, friendly and dedicated team to support our clients customers with general enquiries and ensure a positive impression and proactive service is provided at all times. You'll work across Monday to Sunday between the hours of 8am to 8pm, 40 hours per week. The start date for this role is Monday 11th August, please only apply if you are available to start on this date.

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Team Manager - Learning Services
  • Job ID: 10111475
  • People
  • India - Mumbai - Vikhroli West
  • Full time
  • Permanent
  • Hybrid
  • Posted on 04 August 2025
Job description:

You will be required to provide leadership, management and support to L&D Admin, LMS Admin and Digital Content Developers. Drive the delivery of services to complete all work within Service Level Agreements.

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Customer Service Advisor (Seasonal Contract)
  • Job ID: 10113148
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 04 August 2025
Job description:

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevant to our customers.

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CRO specialist
  • Job ID: 10108718
  • Digital
  • Darwen
  • Full time
  • Permanent
  • Hybrid
  • Posted on 04 August 2025
Job description:

Capita has a new opportunity to join our Digital Operations Team as a Web specialist. The Web specialist will support web experimentation and optimisation on the TV Licensing website, aiming to enhance user experience, promote self-service and boost conversion rates through strategic, data-informed experimentation. This is an exciting opportunity for an individual who thrives in a fast-paced, data-driven environment with a strong understanding of digital channels. The role requires excellent attention to detail and stakeholder management skills due to close collaboration with both internal Capita and external BBC stakeholders. The successful candidate will previous experience as a Web specialist, Experimentation Analyst or CRO Analyst. This is a full time permanent role, offering hybrid working (assigned office Darwen, Lancashire) with limited travel to client sites.

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