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234 jobs found

Customer Service Advisor
  • Job ID: 10115237
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 29 October 2025
Job description:

🌟 Join Capita Ireland as a Customer Service Advisor – Hybrid Role in Little Island, Cork! 🌟 Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting our clients' customers with general enquiries. 📍 Location Requirement: To be eligible, you must reside within the Republic of Ireland. 🏠 Hybrid Working Model: After completing your training, you’ll enjoy a flexible hybrid schedule—2 days in our Little Island office and the rest from the comfort of your home. 🧠 Training & Onboarding: Your journey begins with an 8-week full-time in office training and grad bay period at our Cork office. Easy commute to our location is essential: 📌 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 🕒 Working Hours: You’ll work 40 hours per week, scheduled between 8 AM and 8 PM, Monday to Sunday. 💬 What You’ll Do: Provide proactive and friendly support to customers Handle general enquiries with professionalism and care Create positive impressions and build trust with every interaction 📍Competitive and aligned with current minimum wage standards. Please note that the stated salary is subject to adjustment in line with the national minimum wage increase effective in 2026 📌 Start dates from January 2026

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Senior Recruitment Services Functional Analyst
  • Job ID: 10114052
  • Programme & Project Delivery
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 29 October 2025
Job description:

Join Capita Public Service as a Senior Recruitment Services Functional Analyst Capita is seeking an experienced Senior Recruitment Services Functional Analyst to support the design and implementation of recruitment services for a strategic client programme. This is a unique opportunity to contribute to a multi-phase transformation initiative focused on delivering high-quality, user-centric service design. Reporting to the Capita Recruitment & Learning Services Functional Lead, you will assist in the development of Capita’s Recruitment Services service design, ensuring alignment with client requirements and Capita’s solution capabilities. You’ll work closely with functional teams, contribute to the Capita Service Blueprint and Operating Model, and support the creation of Standard Operating Procedures and test scripts. Your work will help ensure a seamless user experience across Capita and its strategic client. Ready to help shape the future of Recruitment Services delivery in a major transformation programme? Apply now!

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Junior Network Deployment Engineer
  • Job ID: 10114721
  • Technology Networks
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 29 October 2025
Job description:

A Junior Network Deployment Engineer is responsible for assisting in the installation, configuration, and maintenance of computer network systems

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Part time Employee Relations Advisor - Fixed term contract
  • Job ID: 10115148
  • People
  • Home-Based - GBR
  • Part time
  • Fixed Term (Fixed Term)
  • Work From Home
  • Posted on 29 October 2025
Job description:

Employee Relations Advisor (Fixed-Term Contract) Remote (UK-based) | Part-Time | 22.5 hours/week Are you passionate about people and problem-solving? We’re looking for an Employee Relations Advisor to join our fantastic team on a 6 month fixed-term contract to work 22.5 hours per week. At Capita, we offer: 🌍 Permanent remote working – work from anywhere in the UK with a good Wi-Fi connection 🤝 A supportive and fun team environment 🚀 Opportunities to learn and grow ⚡ A fast-paced, rewarding role with plenty to keep you engaged 🎉 And yes, lots to do to keep you out of mischief!

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Customer Service Agent
  • Job ID: 10115165
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 29 October 2025
Job description:

The purpose of this role is to leverage AI tools and platforms to handle advanced customer problem-solving, provide empathetic support during emotionally charged interactions, and collaborate effectively with AI systems to deliver personalized and efficient customer experiences. Agents will play a pivotal role in evaluating AI outputs, resolving complex issues, and ensuring seamless integration between AI-driven solutions and human-centric problem resolution. As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. Resolving service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

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Operations Manager
  • Job ID: 10114811
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 29 October 2025
Job description:

We are looking for an Operations Manager to join our team! You will be responsible for standards and targets relating to customer service, along with improving and developing staff and management. This will include day-to-day responsibility for managing high profile relationships with senior client management and internal stakeholders. Professional and effective Client Relationship Management will be key to the incumbent’s success and the OM will also be accountable for the performance and development of a number of direct and indirect personnel across all contracts.   

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