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7 jobs found

Team Manager - Personal Lines

  • Job ID: 10115267
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 05 November 2025
Job description:

Capita Experience is transforming how regulated insurance services are delivered across Europe. Our Personal Lines division partners with leading insurance providers to deliver exceptional customer experiences, regulatory compliance, and operational excellence. As part of our growth journey, we’re seeking a passionate and performance-driven Team Manager to lead frontline teams and support the strategic vision of the Head of Personal Lines. This is a Hybrid role based in Little Island, Cork. While the position offers hybrid working flexibility, the successful candidate must be a resident in Ireland to meet operational requirements.

Customer Service Advisor

  • Job ID: 10115237
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 05 November 2025
Job description:

🌟 Join Capita Ireland as a Customer Service Advisor – Hybrid Role in Little Island, Cork! 🌟 Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting our clients' customers with general enquiries. 📍 Location Requirement: To be eligible, you must reside within the Republic of Ireland. 🏠 Hybrid Working Model: After completing your training, you’ll enjoy a flexible hybrid schedule—2 days in our Little Island office and the rest from the comfort of your home. 🧠 Training & Onboarding: Your journey begins with an 8-week full-time in office training and grad bay period at our Cork office. Easy commute to our location is essential: 📌 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 🕒 Working Hours: You’ll work 40 hours per week, scheduled between 8 AM and 8 PM, Monday to Sunday. 💬 What You’ll Do: Provide proactive and friendly support to customers Handle general enquiries with professionalism and care Create positive impressions and build trust with every interaction 📍Competitive and aligned with current minimum wage standards. Please note that the stated salary is subject to adjustment in line with the national minimum wage increase effective in 2026 📌 Start dates from January 2026

Operations Manager

  • Job ID: 10114811
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 05 November 2025
Job description:

We are looking for an Operations Manager to join our team! You will be responsible for standards and targets relating to customer service, along with improving and developing staff and management. This will include day-to-day responsibility for managing high profile relationships with senior client management and internal stakeholders. Professional and effective Client Relationship Management will be key to the incumbent’s success and the OM will also be accountable for the performance and development of a number of direct and indirect personnel across all contracts.   

Customer Service Advisor

  • Job ID: 10114905
  • Customer Service Delivery
  • Clonakilty
  • Full time
  • Permanent
  • Hybrid
  • Posted on 05 November 2025
Job description:

🌟 Join Capita Ireland as a Customer Service Advisor – Full-Time🌟 📍 Location: Clonakilty, West Cork Business and Technology Park, P85 YH98 🕒 Hours: Monday to Friday, between 8am and 6pm - (2 - 3 days in office) 📅 Start Date: Immediate Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our welcoming team in Clonakilty. What You’ll Do: Be the friendly voice supporting our clients’ customers with general enquiries Provide proactive, professional service that leaves a lasting positive impression Collaborate with a small, dedicated team in a supportive office environment What We Offer: Full-time (40 hours/week) A warm, inclusive team culture Convenient office location in scenic West Cork Opportunity to start as soon as possible

Customer Service Advisor

  • Job ID: 10114907
  • Customer Service Delivery
  • Clonakilty
  • Full time
  • Permanent
  • Office Based
  • Posted on 05 November 2025
Job description:

Residing in the republic of Ireland? 🌟 Join Capita Ireland as a Customer Service Advisor – Office-Based in Clonakilty 🌟 Are you passionate about delivering excellent customer service and looking to grow your career in a supportive, team-oriented environment? Capita Ireland is hiring a full-time Customer Service Advisor to join our friendly and dedicated team at our Clonakilty office. 📍 Location: West Cork Business and Technology Park, Co. Cork, P85 YH98 🕗 Working Hours: Monday to Friday, 8:00 AM – 4:00 PM (37 hours per week) IMMEDIATE START AVAILABLE What You’ll Be Doing: Providing professional and proactive support to our clients’ customers Handling general enquiries with empathy and efficiency Ensuring every interaction leaves a positive impression

Irish Speaking Customer Service Advisor

  • Job ID: 10114599
  • Customer Service Delivery
  • Little Island
  • Full time
  • Permanent
  • Hybrid
  • Posted on 05 November 2025
Job description:

🌟 Join Capita Ireland as a IRISH SPEAKING Customer Service Advisor – Hybrid Role in Little Island, Cork! 🌟 Are you passionate about delivering exceptional customer experiences? Capita Ireland is looking for enthusiastic Customer Service Advisors to join our friendly and dedicated team supporting our clients' customers with general enquiries. 📍 Location Requirement: To be eligible, you must reside within the Republic of Ireland. 🏠 Hybrid Working Model: After completing your training, you’ll enjoy a flexible hybrid schedule—2 days in our Little Island office and the rest from the comfort of your home. 🧠 Training & Onboarding: Your journey begins with an 8-week full-time in office training and grad bay period at our Cork office. Easy commute to our location is essential: 📌 2 Eastgate Rd, Castleview, Little Island, Co. Cork, T45 EK50 🕒 Working Hours: You’ll work 40 hours per week, scheduled between 8 AM and 8 PM, Monday to Sunday. 💬 What You’ll Do: Provide proactive and friendly support to customers Handle general enquiries with professionalism and care Create positive impressions and build trust with every interaction 📌 Immediate Start

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