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223 jobs found

Customer Advisor
  • Job ID: 10113341
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 15 September 2025
Job description:

Promote and sells products/services on behalf of call centre clients; meets and exceeds sales quotas and goals.  More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with  business, policy and legal  requirements

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Executive - Customer Management
  • Job ID: 10113011
  • Customer Service Delivery
  • Pune
  • Full time
  • Permanent
  • Hybrid
  • Posted on 15 September 2025
Job description:

Provides administrative support to customer service processes.

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Salesforce Platform Manager
  • Job ID: 10112662
  • Digital
  • Home-Based - GBR
  • Full time
  • Permanent
  • Work From Home
  • Posted on 15 September 2025
Job description:

RAF: 13616 As the Platform Manager for Salesforce, you will lead the product strategy, technology roadmap, and technology delivery for Capita’s Salesforce Platforms. You will engage with Capita’s businesses and functions to develop a product roadmap for the Salesforce platform, and deliver products that meet business objectives. You will analyse competition, gather user insights, understand market trends & direction, and will ensure continuous improvement throughout the products lifecycle. You will develop and deliver Agentic AI capabilities on the Salesforce Platform (e.g. Agentforce and related products), and deliver technology capabilities that meet customer needs.

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Customer Service Advisor (Seasonal Contract)
  • Job ID: 10113148
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Fixed Term (Fixed Term)
  • Office Based
  • Posted on 15 September 2025
Job description:

As a member of a highly skilled and motivated team, you will communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience to increase the profitability of the business and remaining committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. In this role you will be responsible for completing interactions with our customers by resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution. You will be focusing on troubleshooting technical challenges, general customer support, and offering new products and services where relevant to our customers.

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Customer Advisor
  • Job ID: 10113113
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 15 September 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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Customer Advisor
  • Job ID: 10112327
  • Customer Service Delivery
  • Cape Town
  • Full time
  • Permanent
  • Office Based
  • Posted on 15 September 2025
Job description:

Ensures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements.

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