Specialist transactional finance support to generate cost savings

Robust and efficient financial processes are critical to the operation of a council and the wide range of public services it delivers. Challenged with ongoing savings pressures, local authorities across the UK need to make savings, generate revenue and maintain financial control to achieve strategic objectives.

Through our financial services experience and use of software, we can help transform finance operations for local authorities and help deliver a financial strategy that meets the needs of citizens, and of council budgets. From supplier invoicing and debt recovery to digital invoice scanning, we can help you implement a cost effective, automated finance solution to make up to 30% worth of savings across your finance department.

Key statistics


➥ is typical of the size of savings we can help you make across your finance department


➥ invoices we process for our customers every year

Our services

Our financial services solutions can help you:


Cost savings

Streamline processes and generate significant cost savings


Financial control

Gain stronger financial control and governance


Debt recovery

Obtain better debt recovery and a single view of debt


Payments on time

Improve invoicing times for making and receiving payments


Trial audit

Develop a full audit trail from approval to payment


Procurement framework

Access more direct and cost effective procurement framework



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How it works

    By listening to your exact requirements, we provide a solution that is right for your local authority. Our services and software can be used as standalone solutions or as part of a suite of managed finance services.

    Working together, we can implement more cost-effective and automated payment management functions across your organisation. We can manage all elements of the solution, from managing the supplier database and digital invoice scanning, to handling the entire invoicing process (matching, authorising and payment) and day-to-day running of the service. As procurement specialists, we can also manage the entire purchasing life cycle – from awarding contracts to making payments.

    Our debt recovery solution is focused on streamlining and automating processes to improve the transparency and administration for your local authority. This includes payment in advance facilities – introducing and increasing the use of direct debit payments – which ensure payments are received more promptly.

    We're flexible when it comes to your choice of finance systems. Capita has its own financial system, called Integra which can be used alongside our managed finance processes to generate wider savings for your local authority. Alternatively, we have the expertise to implement or work alongside your existing financial system including SAP, Oracle, Agresso, Cedar or other systems of your choice.

    We can manage the entire process, from loading feeder files into the general ledger, to creating and updating supplier and customer records ensuring accurate data and greater transparency.

    We also provide  strategic finance and accountancy services, which provide management accounting and budget monitoring, financial accounting and treasury management across your organization.


    Our work

    Dealing with huge legislation change by putting the customer first

    When huge changes to UK pension rules came into force, it was going to affect over 220,000 of Zurich's customers.


    Hear from our customers


    Working with Capita has given us the expertise to successfully deliver a complex financial transformation against ambitious timescales, which is future proofing our finance service and delivering further opportunities for services. Alongside greater automation and financial transparency across the Council, Capita has also re-shaped the finance function to give us greater resilience and support through the accountancy functions provided - something that will prove invaluable as times of austerity continue.

    John Hooton

    Chief Executiveat London Borough of Barnet

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