Creating better places and delivering exceptional frontline services for citizens starts with having buildings that are safe, well-maintained, and fit-for-purpose.
These require care, but with ageing infrastructure, budgetary constraints, and maintenance backlogs a common reality, many public and private sector buildings are no longer safe for those who use them.
The situation is further complicated by evolving safety regulations, such as Martyn’s Law, inefficiencies in network infrastructure, and the ongoing challenge of recruiting and retaining skilled building professionals.
At Capita, we are committed to keeping your buildings safe, compliant, and ready to meet the needs of all stakeholders, from owners and landlords to occupants and visitors. Whether dealing with statutory regulations, advanced security solutions, or any other building safety challenge, we provide expert guidance to ensure the wellbeing of everyone.
We follow a comprehensive, end-to-end process that spans the entire lifecycle of buildings.

1. Safe construction
We ensure all construction projects meet established safety standards and regulations, safeguarding the health and safety of workers and future occupants.

2. Safe occupation
We ensure buildings are secure and suitable for people to live or work in, protecting the health and wellbeing of all occupants.

3. Safe disposal
We support the process of demolishing and removing a structure responsibly, in a way that minimises risks to human health and the environment.
Our core capabilities
Advisory services
Our offer integrates smart building technology and a comprehensive Building Passport to optimise performance, comfort, and sustainability, while our PFI health checks ensure public sector compliance and value for money.
Statutory compliance
We ensure legal safety standards through a comprehensive asbestos register and guarantee compliance with local codes and regulations via our building control services.
Physical security solutions
We manage building security with high-tech CCTV and smart systems for real-time monitoring and controlled access, providing robust measures to prevent unauthorised access and security breaches.
Integrity and safety solutions
Our smart surveying technology identifies structural issues, fire safety risks, and compliance gaps, while our forensic surveying offers expert diagnostics and testimony on structural defects and failures.
Financial sustainability
Prevent costly repairs and legal liabilities by proactively maintaining and upgrading your facilities.
Compliance
Reduce the risk of accidents, injuries, and illnesses by addressing hazards such as structural issues, fire safety, and air quality.
Increased productivity
Create a comfortable and secure environment that can boost morale and efficiency among workers.
Community trust
Build confidence in public institutions by demonstrating a commitment to the wellbeing of your citizens.
Creating healthier social homes by acting swiftly to assess damp and mould reports
Read how we helped Your Homes Newcastle swiftly address tenant concerns about damp and mould by deploying additional surveyors and streamlining the booking process, significantly reducing the backlog of calls and improving tenant outcomes.

PFI health check
Is your PFI contract delivering its full potential? Our comprehensive health check identifies critical gaps and ensures your contract is performing against agreed key performance indicators.


Phillip Bishop
Technical Director
Phil joined Capita’s local public services team in 2021. He brings extensive knowledge and experience delivering safety compliance and fire risk management for the public sector including the NHS, social housing and across fire and rescue.