Benefits resilience and business rate grant disbursement

Capita is the country’s leading provider of housing benefits support services, supporting over 100 local authorities across the UK and paying over £1bn in housing benefits every year.
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Delivering administrative support for benefits management

With financial pressures and national welfare a priority, we offer quality people and technology-enabled solutions, focused on improving the quality of services for customers – from reducing the time to process claims, to minimising fraud, error and overpayments.

We handle all administration functions from the initial point of contact and claim assessment, through to overpayment recovery and appeals.

We can also train your employees, via our learning and development programmes, to be better equipped to provide digital services to the community.

From speeding up claims, to minimising fraud, error and overpayments, we offer quality people and technology-enabled solutions, that improve services for customers.

We handle all administration functions from the initial point of contact and claim assessment, to overpayment recovery and appeals.

We can also train your employees, via our learning and development programmes, to be better equipped to provide digital services to the community.

Disbursing business rate grants

Getting the right public funding to those in need is important at any time, but critical when supporting the nation through the current health crisis.

We’re here to help councils quickly disburse millions of pounds in government grants to businesses that need extra support during these difficult times.

Our large and experienced team are immediately available and on demand, to help local authorities meet the challenge of disbursing grants quickly and accurately.

Learn more about our benefits resilience service
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