Significantly increasing the council tax revenue available to local authorities
Local authority budgets continue to be challenged and the demand for housing is at an all time high.
Every year, an estimated £90 million worth of Single Person Discount (SPD) is fraudulently claimed across the UK, reducing revenues available to invest in local services.
Our single person discount review guarantees to bring in revenue to bridge your budget gaps, cut down on fraudulent claims for discount and reduce waiting times for social housing.
Our approach
Our innovative service can help your local authority reduce fraud, maximise revenue and provide better value to tax payers.
We can quickly identify residents who are no longer eligible to claim single person discounts on their council tax, meaning no extra work for your in-house teams.
We’ve carried out numerous single person discounts (SPD) reviews for all types of councils and typically reduce SPD caseloads, where fraudulent claims are being made, by 6%.
This significantly increases the council tax revenue available to local authorities.
01
Financial data analysis to identify residents who are no longer living alone.
02
Use of innovative technology to detect high risk cases of fraud.
03
‘Payments by results’ which means we take on the full financial risk.
04
Management of the entire process from data analysis to investigation and handling all correspondence with citizens to update your records.
05
Online forms for residents to verify whether their living circumstances have changed, meaning reviews are more successful, quicker and cost effective for your local authority.
06
A tailored approach, including reviews that are ongoing, cyclical or used on an ad hoc basis.
Central government
How can we help your organisation progress?
Get in touch01
Council tax and NNDR collection
We're helping local authorities administer, collect and recover council tax and business rates, maximising revenue collection so more can be invested into local services.
02
Benefits resilience and business rate grant disbursement
Capita is the country’s leading provider of housing benefits support services, supporting over 100 local authorities across the UK and paying over £1bn in housing benefits every year.
03
Proactive rent collection and arrears management
We focus on identifying and preventing customers getting into debt – and supporting those who do.