Local councils face evolving challenges, from economic pressures and declining high streets to digital transformation and the urgent need for net zero emissions by 2050. At Capita, we support local authorities in overcoming these hurdles with innovative solutions that drive positive change for communities and customers.
With over 40 years of expertise and cutting-edge digital technology, we offer services tailored to local councils' unique needs. We transform citizen experiences, innovate for better environments, achieve operational savings, and provide resilience during high demand.
Together, we’ll navigate the challenges to find and deliver achievable savings and efficiencies, for resilient, safe, and thriving places that stand the test of time.
Level Measures: a modern agenda for public service integration
A look at how local authorities can navigate the twin tasks of reformed local service provision and successful placemaking in the short and medium term.

From drain to gain
Download our report to learn strategies for reducing costs and maximising the value of your underutilised assets.


Chris Melia
Business Development Director for Local Public Service
Chris is Capita’s Growth Director for Local Public Service, with over 17 years’ experience in digital and business transformation. He leads multi-disciplinary teams, supports 280 councils, and advises senior leaders. Passionate about accessible services and social value, he drives innovation to improve outcomes for residents and local communities.