Keeping vital services operational with proven, reliable platforms

When you’re running a critical service, such as a hospital or a train line, you need to be able to communicate quickly, securely and in as many ways as possible.

Our PageOne paging network ensures messages reach the right people, at the right time, and our clients include the British Army and EDF Energy. The CommsWorks platform integrates next-gen voice and data communications, while DSX ICCS provides remote access to everything from intercoms to two-way radios. Our 999Eye software allows callers to live-stream footage of incidents to call handlers so they can deploy the best resources to assist. When using 999Eye, the West Midlands Fire Service has increased the size of its response at 10% of call-outs.

Our critical communications services constantly evolve to make organisations ever more reactive.

Critical communication systems solutions

Resilient alerting and communications

Combine our paging network, mobile network fallback and a dual frequency paging device for the highest levels of communications resilience. Our Dual-Frequency and GSM-Fall-back Paging services are also now available for acknowledge & response paging. Combine both services to protect your communications with true triple-resilience alerting, for when you need to know, now.

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Communication apps

PageOne’s new responder smartphone app is the simple, dependable way to make sure important messages and alerts reach the right people, at the right time, wherever you are and wherever they are.

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Emergency response systems

Giving emergency services a clearer view of an accident scene before they arrive, regardless of the location.

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Control rooms

Deploying the right technology has the capacity to change the way the emergency services operate and work in ever more efficient and effective ways to better manage their demand and control costs.

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Integrated communication platforms

Capita’s DSX Integrated Communication Control System (ICCS) provides the voice and data communications hub of the Capita contact management and control room product range, designed to provide single touchscreen control to a host of integrated subsystems.

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