The current landscape of global economic uncertainty, the ongoing legacy of the Covid-19 pandemic, and the need to get to grips with the new integration agenda are putting increasing pressure on the NHS.

With over 20 years’ experience of making a tangible difference in healthcare, at Capita we understand these challenges. We’re helping the NHS to find relevant answers to long term objectives and immediate pressures, applying our unique breadth of capabilities across people, skills, technology and back-office transformation across a diverse range of care areas.

With a focus on relevant, sustainable partnerships, implemented for both long term benefit and immediate peace of mind, we’re helping the NHS frontline every day, including supporting the primary care of over 56 million people in England.

Take a look at our library of useful resources below - including thought leadership articles and case studies - to help you overcome the challenges of today and prepare you for what’s ahead tomorrow.

Key statistics

In numbers: Capita and the health sector

£146M

What we saved an NHS body in real terms over a 5-year period

10,800 apprentices

How many we’ve enrolled in the past 3 years, with >99.5% pass rate and >25% coming from ethnic minority backgrounds

All GPs

Supporting all GPs in England and healthcare organisations, including new ICSs nationally, regionally, and locally.

Award-winning

Our programmes received the recognition of excellence from the NHS, local authorities, and trade unions

Why we’re unique

We understand health and public services because we live it.

Public service is complex. It is about real people’s lives on rich and varied journeys, real organisations and complex systems that cannot be changed overnight. Take a look at our interactive infographic to see how we’re helping healthcare.

Featured highlights

Enabling virtual wards to deliver at scale

With the latest ambitious plans for virtual wards, we consider how the NHS can achieve scale and sustainability while protecting the frontline.

A people-centric approach to NHS workforce development

Whether it’s upskilling or re-skilling, we look at the role learning and development has to play in NHS recruitment and retention.

Are we focusing too much on point solutions?

Meaningful solutions for the NHS require understanding and managing the complexities, not just trying to simplify these.

 

The feature no virtual ward technology has but every virtual ward needs

We consider the importance of scale for virtual wards to have sufficient impact on patient care to justify their costs.

 

Case studies

Read about our work

Women wearing a head set

98% customer satisfaction for SWAN

Find out how we deliver the tech underpinning Scotland’s health and social care system with a 98% satisfaction level for the Scottish Wide Area Network from public sector respondents.

Primary Care Support England

Primary Care Support England

We support every GP practice in England with a broad range of digital, logistical and support services on a national scale, delivered locally.

People wearing face masks

Expert clinical training for mass testing

We provided digital learning to enable the use of lateral flow devices during the pandemic, and facilitated the national rollout of testing sites as a result, training over 500,000 people in the process.

How we help: our healthcare operations expertise

We believe the reason we’re chosen as a long-term strategic partner of the NHS is not just because of the breadth and depth of our capabilities, but because of our collaborative approach based on developing common goals and a shared ethos to delivering services, whether nationally, regionally, or locally.

 

With a commitment to sustainability and achieving better outcomes, we’re focused on improving performance: we understand the complexities of the NHS and how it operates, and we understand that 5 minutes saved for a clinician could save an hour for a patient or their family.

 

From skills development for your teams, to intelligent digital solutions for improved productivity and virtual patient consultations, we’re committed to making every day a better day.

 

Find out how our services are helping the NHS to make every day a better day.

 

 

 

Get in touch with our healthcare operations experts

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