For the second time this year, TechMarketView and Capita Scaling Partner are working together, this time to find UK tech companies looking to revolutionise the customer management/customer experience market.

Following the success earlier this year of the TechMarketView Early Stage Partner Programme, back in October we launched a new search for innovative partners – the TechMarketView Innovation Partner Programme, in association with Capita Scaling Partner.

Once again, innovative UK tech companies have the opportunity to access lucrative client markets that would typically be out of their reach. This event has been designed to attract the most ambitious and forward-thinking companies looking at disrupting how companies interact with their customers.

Successful Capita Scaling Partner Digital Disruptors will get the benefit of:

  • a dedicated business development team that works with them over 2-3 years to secure scale business deals from Capita's extensive client base
  • direct access to decision makers in Capita's corporate clients through relationships that have been built up over 30 years
  • the ability to work with Capita’s market leading customer management experts to refine and develop their proposition
  • the ability to negotiate scale deals with clients on an equal footing
  • direct channels to UK and Ireland consumers
  • Capita’s proprietary consumer data, collected from handling over 45 million contacts every day
  • access to Capita's low cost and scalable shared services.

They will progress through a series of business workshops over a four-week period and, at the end of the workshop programme, the candidates that stand to benefit the most from a relationship with Capita will be offered the opportunity to become a Capita Scaling Partner.

Applications closed last month, and the successful applicants will now attend Pre-Qualification Sessions, with TechMarketView Research Directors and Capita Scaling Partner advisors.

The shortlisted companies attending the sessions are:


Daniels, Founder

Alliants’ solutions are helping clients make the most from every customer conversation, transform to data driven businesses and optimise their ecommerce operations with machine learning. With 10 years’ experience providing consulting and software development services to some of the world's leading brands including Four Seasons, Babylon Health, and Accor Hotels, Alliants now focuses on product development within the luxury hospitality space. 

Dragonfly AI

David Mitchell – Co-Founder
Mark Bainbridge - Co-Founder

Dragonfly AI offers a new approach to consumer insights, with its game changing visual analytics solution to optimise content for clients. Using artificial intelligence based on cognitive science, it reads, maximises and prioritises visual content, improving impact, engagement and performance.


Damian Hanson, Director and Co-Founder
David Hague, Director and Co-Founder
James Wilson, Head of SmartAgent

SmartAgent is a product developed and owned by Mission Labs, providing enterprise businesses with cross-channel contact management solutions which leverage the latest AI, machine learning and natural language processing technologies that automate and/or assist common customer service queries in a fully integrated way.

Threat Status

Jon Inns, CEO

Threat Status are the developers of Trillion – a threat monitoring platform designed to help security teams and managed service providers to identify, protect, detect, and respond to stolen secrets that have already been leaked outside of the network boundary and which could now have the potential to be weaponised against your business. It can also inject data beacons into its clients’ systems and applications, so in the event of a compromise it can make the detection and identification of sources of data leaks fast and effective.

Andrew Nicholson MSc, Co-founder and CMO is a powerful yet intuitive 2nd generation marketing automation and personalisation platform that delivers significant improvements in customer acquisition, conversion and retention. Kulea delivers customer intimacy at scale across clients’ digital eco-system, automating repetitive marketing tasks, personalising digital touch-points and improving marketing efficiencies to deliver on average 20% more sales.

About Capita Scaling Partners

We partner with start-ups to help them scale, providing them with strategic access to our network of clients, suppliers, investors and subject matter experts to secure long term sustainable growth.

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