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Start-up development

Delivering growth for start-up and scale-up businesses.

Both UK industry and the public sector need the transformational potential and disruptive thinking that start-ups can bring, and the number of these businesses launching in the UK is set to reach record highs. Small businesses accounted for 99.3% of all private sector businesses at the start of 2017 and 99.9% were small or medium-sized (SMEs).

There is plenty of capital available to start-ups in the UK, whether VC or angel investors, and this is often all they need to get off the ground and achieve a minimum viable product, but scaling up to become a successful, sustainable business requires more than just a passive financial investment.

Capita as a scaling partner

At Capita, our proposition is different. We enable our partner start-ups to think and act like a big company at a very early stage in their development.

Our dedicated corporate venturing unit, Capita Scaling Partner, has been created as a platform to secure tangible growth for start-ups by leveraging the wherewithal of Capita. It is made up of highly experienced professionals with skills across sales, marketing, strategy, commercial negotiations, investment, business architecture, IT and project management.

We provide start-ups with:

  • a dedicated business development team that works with them over 2-3 years to secure B2B deals from our established client base
  • direct access to our corporate contacts – the decision makers – through relationships that have been built up over 30 years
  • the ability to negotiate scale deals with clients on an equal footing
  • direct channels to UK and Ireland consumers
  • Capita’s proprietary consumer data, collected from handling over 45 million contacts every day
  • access to our low cost and scalable shared services
  • access to our extensive investor network and relationships with investment banks.

We sit side by side with our partner start-ups, pitching their proposition to our own client base, allowing them to speak to decision makers immediately. Our start-up partners are empowered to think big and act big, while retaining their own brand, culture, identity, agility and negotiating terms with clients and suppliers, on an equal footing. 

Capita Scaling Partner is a natural companion to our outsourcing model – using the same skills we deploy to design and deliver a contract or solution to our corporate and public-sector client base, but applying them differently. As Capita looks to the future, Capita Scaling Partner will play a crucial role in our development; ensuring we take front footed approach to leveraging innovation in the digital eco-system across our core markets.


If you’re interested in partnering with Capita, simply fill out our short form and we will be in touch.


What the start-ups we’re working with say:

Capita has already opened doors for us to a whole range of support and sales opportunities that we simply couldn’t get before. We knew we had a great product that banks would seriously consider, but we needed quantifiable proof that it worked and the appropriate weight behind us to gain access to key decision makers – and be taken seriously. Capita has been able to help us with all of that, using their market expertise, the knowledge and capability of their own specialist businesses in the mortgage sector and their relationships with trusted suppliers and customers.

Eliot Darcy

CEO and founder, Market Mortgage

What the industry says:

There has been a real gap in the market for this kind of service – a large organisation willing to enter into a true partnership with aligned interests. This is a game-changer for start-up and scale-up businesses. The really unique aspect of CSP is the way the team proactively exploits Capita as a platform to scale start-ups rapidly, with a focus on growing the value of founder equity.

Susanne Chishti

CEO and founder, FINTECH Circle & FINTECH Circle Institute


If you want to know more about Scaling Partner, please contact John or Matt below. 

Matt Bunn
Partner and co-founder of Capita Scaling Partner

John Downes
Partner and co-founder of Capita Scaling Partner



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