Anglia Revenues Partnership (ARP), which collects council tax and delivers housing benefit for seven local authorities across East Anglia, has been announced as the latest customer to sign up to Capita Software Services’ new automation software.

Capita has been certified as a partner of Blue Prism, a leading robotic process automation software company.

Team Fisher, the Capita-led consortium including Raytheon UK, Elbit Systems UK, Fujitsu, the University of Lincoln and several smaller British suppliers, has today assumed responsibility for engineering and maintenance support of the Vanguard-class Nuclear Ship Control Trainer (FASNUSCOT) and the Role Performance Trainer (RPT).

Capita announces an expansion of the collaboration with ServiceNow to help drive productivity and efficiencies, deliver growth and improve offerings to clients.

Capita Experience appoints four new client partners to expand financial services offering

Capita has added an automation function to its benefits software, helping councils reduce claim processing times to less than two minutes - 20 times quicker than processing the same form manually.

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Capita has launched AI Catalyst Lab, a dedicated team to identify, test and scale AI solutions that drive measurable business outcomes for Capita and its clients.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.