Runnymede Borough Council has selected Capita One’s Digital Enterprise platform following a competitive process. The customer relationship management system and online customer portal will integrate with the Council’s back office systems.

Stockton-on-Tees Borough Council has signed a contract with Capita One to improve integration between its computer systems and simplify data sharing across children’s services.

Capita plc (‘Capita’) today announces it has secured a five-year agreement to deliver front-line customer support services for ScottishPower customers across the UK.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Capita Experience appoints four new client partners to expand financial services offering

Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.

Capita Experience has reconfirmed its commitment to creating global delivery centres of excellence, with the recent opening of two new sites.

Dragonfly AI is one of six companies in the Capita Scaling Partner portfolio, having joined in August 2019. Today they release what has already proven, in beta, to be an invaluable tool for designers, creatives, and publishers of digital content.

Capita plc (Capita) today announces its Local Public Services (LPS) business has secured an extension worth £27.1m over three years to its current contract with Central London Community Healthcare NHS Trust (CLCH).

Capita announces today it has signed a new contract with Her Majesty’s Revenue and Customs (HMRC) to provide voice analytics and quality management services for HMRC to use in its contact centres.