Managing Director of Security Watchdog, Susie Thomson and Capita’s Director of Digital Onboarding, Lesley Gregory, recently hosted an online discussion about the importance of creating great onboarding experiences, and how to achieve this digitally in a post-pandemic world.

Improving productivity not only boosts economic growth, it can also encourage innovation, create employment opportunities, enhance educational attainment, and renew the social and cultural fabric across the UK.

In 2021, the UK government unveiled a bold strategy to reduce emissions and decarbonise the economy by 2050.

Capita's report examines the importance of collections services given the current socioeconomic landscape and provides considerations in navigating it.

Discover how focusing on location and collaboration can drive efficiencies, bridge gaps, and create sustainable, future-ready communities.

There is a consensus that the world needs more learning – whether it’s part of society building back better, responding to the future of work in the short term, or equipping the next generation to step into the jobs that we do not yet know about.

Our report looking at customer experience in the media industry shares insights into how media companies can more easily identify how to give them exactly that.

Our report “From back-office to business-critical: The case for information management in policing” provides a roadmap for modern information management.

Our report considers the importance of providing equality of service to all and how it's one of the most crucial challenges for today’s telecoms providers.

Introducing the digitally connected organisation.