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Developments around Open Banking bring exciting opportunities for the industry and consumers, but we must ensure they drive a step change in the customer experience, not just a technology change, writes Pete O’Connor, Managing Director of Capita Mortgage Software Solutions.

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Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

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Experts share practical strategies to reduce energy use, cut carbon emissions, and ease financial pressures—all while maintaining high-quality care.

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Explore how councils and communities can drive net zero through local energy planning, partnerships, and innovation in this Capita-supported podcast episode.

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