Schools across Birmingham have continued to deliver lessons and other educational activities digitally for pupils who remain learning from home due to the Covid-19 pandemic.

DragonflyAI, the British predictive analytics platform which is backed by Capita, is delighted to announce today the completion of a £625,000 ($1m) seed funding round.

Capita has secured contracts with mhs homes and Rochdale Boroughwide Housing to deliver ResponsEye, a video-streaming solution developed from emergency services software, 999eye.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Mobilising a resilient and responsive workforce in less than 2 weeks to ensure minimal disruption to customer services.

Experts share practical strategies to reduce energy use, cut carbon emissions, and ease financial pressures—all while maintaining high-quality care.

Capita has today announced an extension of its longstanding customer experience partnership with the National Trust, in a five-year contract.

Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

Capita has been named a ‘market leader’ in the 2021 ISG Provider Lens™ Contact Center – Customer Experience report for Europe and the UK.