By focusing on seamlessly connecting the customer journey, we consider how the consumer electronics sector can succeed in the face of rising expectations.

Pete Budge, Managing Director of the Capita Scaling Partner Team, considers how the UK’s bold pension fund pledge is shaping investment.

Our article considers how today’s retail customer is seeking a much deeper involvement, and the brands who can give them this are the ones with whom they will choose to shop.

Our report concludes that, by focusing on seamlessly connecting the customer journey, the consumer electronics sector can succeed in the face of rising expectations.

Our report considers how today’s retail customer is seeking a deeper involvement and concludes that the brands who give them this are the ones with whom they will choose to shop.

Gillian Chamberlain reports back from a panel session at the CCW Europe Summit where she discussed the importance of meeting business goals when outsourcing.