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Defence
Customer experience
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Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

Knowing you’re delighting your customers is the holy grail for any business.

Insight

Capita Entrust has secured a contract with the Ministry of Defence (MoD) to deliver a comprehensive training programme for British Army recruits.

News

How the Royal Navy and Team Fisher, the Capita-led consortium working on Project Selborne are transforming 80% of shore-based training for sailors and marines.

Case study

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Service

In times of peace and conflict, the Royal Navy helps to stabilise the seas and keep maritime trade flowing, while acting as a guardian and a diplomat on the global stage.

Insight

Capita has gone live with its expanded training contract with the Royal Navy to deliver marine engineering training, announced in February this year.

News

Project Selborne is a strategic partnership between a Capita-led consortium and the Royal Navy, a 12-year contract to transform training for sailors and marines

Case study

Our paper discusses the role of data in enhancing training and simulation within defence, highlighting the opportunities of modern technologies.

Reports

We're helping our client to identify – and resolve – 'hidden' issues that are affecting their customers.

Case study

Our latest insights