We recognise that our clients need something more

Our clients are asking for a different kind of consulting.  Their customers and competitors are changing rapidly – so they need to move quickly not incrementally.

Capita knows how their organisations operate today - we are already there running critical and core business processes, so are uniquely placed to help drive change.   

Our teams take ideas from innovation to delivery.  We understand the specific operational and people management challenges that come with change, so we can anticipate them.  This helps our clients implement new thinking more quickly so they are more successful as they adapt.

The core teams are small, agile and creative, with access to platforms and talent through multiple channels and partnerships.  We value simplicity over complexity, and we want to be known for the speed, energy, and openness of our approach.


How does it work?

Small consulting teams with deep industry expertise work with clients to produce digital strategies that work. Accelerator teams then use prototypes to demonstrate how these business solutions can be rapidly integrated into our client’s business. 

Our digital factory scales these in collaboration with clients, underpinned by reliable delivery capabilities. We then run business and technology platforms that can be white labelled and offered to multiple clients.  We measure everything, learn and progress so our clients achieve rapid, sustainable growth. 

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Decentralised finance offers opportunities for financial institutions

Our paper demystifies decentralised finance’s financial services applications, exploring how established providers can take advantage of this new ecosystem by combining it with the existing model – maintaining long-established customer needs while tapping into the emergent market.

Download full report

Our industry experts

Deeply experienced in their field, our industry experts draw on direct working knowledge of each industry sector and are recognised as forward thinkers. 


Chris Cartwright

Critical Infrastructure Market leader

Chris is a Senior Executive with over 20 years’ experience in Energy/ Utilities/ Infrastructure and Consulting. Chris is currently a Market Sector Leader and Head of Critical Infrastructure at Capita Consulting. Chris is a Chartered Engineer and Fellow with the Institution of Engineering and Technology and is currently the chair of the Digital Sector Executive panel.

Head shot of Doug Brown

Doug Brown

Chief Data Scientist

As Chief Data Scientist and Data and AI guild lead in Consult & Transform, Doug brings over 27 years of extensive practical experience delivering award-winning digital and Big Data transformation projects. Doug has had a variety of senior management and executive consultancy roles and has achieved ACII, MSc and MBA qualifications as well as lecturing at Cranfield University.


Capita Consulting solutions

Capita Licensing & Support

Our Support extends your team by providing access to highly skilled, experienced product experts. Our consultants are certified by IBM, Microsoft, and other industry-leading technology providers, meaning that not only will we ensure your solutions are giving you all the insight you need, we will also provide you with timely access to product updates and new releases too, keeping your business on the cutting-edge.

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As a trusted technology and support partner, we’re delivering first-choice software licensing, services, products and support for our customers. By joining forces with the market-leading technology providers, as well as innovative start-ups, we ensure you have easy access to the software and services you need, at a price that reflects our scale.

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Digital policing

Policing is facing an ever-changing demand for service, increasing public expectations, evolving and complex crime types, and new political initiatives. This is not a new reality, but in the new normal, forces need to be more efficient with the resources at their disposal and still manage threat, risk and harm.

We collaboratively design and implement innovative, digital solutions that meet the needs of UK policing; that can mean developing bespoke digital proof of concepts, delivering force-wide data transformation projects, or supporting a shift to agile ways of working.

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Engineering practice

Capita Consulting is developing a design-and-build capability that radically improves the speed to market of digital services using cloud-based delivery models. We are helping our clients as they move from the traditional expensive (and often inflexible) Business Process Outsourcing (BPO) models to ones that utilise the speed, agility and economies of scale of Business Process as a Service (BPaaS).

Rather than installing and managing the complete “compute and storage stack on-premise” and retaining delivery and processes in-house, clients are increasingly using standardised cloud-based delivery models such as IaaS, PaaS, SaaS and BPaaS. These models offer the benefits of agility and responsiveness and at a much lower cost to serve.

We offer a model that creates user focused design that is also able to radically reduce the time between prototypes and live propositions. This speeds up the end-to-end lifecycle by reducing the time taken between design, development, operations and delivery to market. We do this by working with existing, mature capability teams and technologies. We incorporate models with a proven track record of delivering excellence and add new, innovative capabilities and ideas.

How can we help your organisation?

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