Agentic AI technology can transform complex processes and help the civil service deliver a higher quality human service to citizens. At Capita we’re testing use cases to lead the way forward.

Deliver a seamless, consistent and personalised customer experience by offering communications via your customers’ channel of choice.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

We scanned 55.2 million pages (350,000 files) of patient notes for Aintree University Hospital NHS Foundation Trust to help rationalise space and resources.

When a new Covid-19 testing programme was put in place, we supported with our print procurement expertise to manage the administration of the scheme.

Find out how Capita is optimising health records management and storage for Primary Care Support England (PCSE).

We help optimise operations by converting your documents into digital files and storing them in our secure archive for instant access.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.