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Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

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Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

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Capita Healthcare Decisions today announces a partnership with Microsoft that will see the integration of its clinical content into Azure Health Bot, part of Microsoft’s Health Cloud platform.

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Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

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Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

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Capita announces today that it has launched Capita Consulting, a new challenger business that will partner with clients to help transform their companies using digitally enabled technology.

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Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

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Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

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Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

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Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.

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