Capita has become the first business to be accredited by the Good Business Charter, a new initiative developed in partnership with the Confederation of British Industry and Trades Union Congress.

Capita has been identified as a Leader and/or Rising Star in the ISG Provider Lens™ Quadrant in ‘Contact Centre – Customer Experience Services 2020’.

Capita Healthcare Decisions today announces a partnership with Microsoft that will see the integration of its clinical content into Azure Health Bot, part of Microsoft’s Health Cloud platform.

Capita joins forces with Filtered to scale content intelligence and smart skill building for employees

Capita today launches Avatar, a new technology that uses 3D digital characters to make the customer service experience more human.

Capita announces today that it has launched Capita Consulting, a new challenger business that will partner with clients to help transform their companies using digitally enabled technology.

Capita has been named as a customer experience management ‘market leader’ according to Everest Group’s Customer Experience Management (CXM) peak matrix research 2020.

Capita Document & information services today announces it has partnered with HP to offer customers a broader range of end-to end managed print solutions.

Capita has entered a partnership with UiPath, the world’s leading Robotic Process Automation (RPA) software provider. UiPath will support Capita as it strengthens its digital capabilities.

Capita has gone ‘multi cloud’ by entering into a partnership with HeleCloud, an Amazon Web Services (AWS) specialist, adding AWS managed services to its Microsoft Azure cloud services portfolio.