We're helping public sector organisations to shift customer interactions to an online channel – transforming customer responsiveness and experience.

It’s become a cliché but the Covid-19 storm has not found us all in the same boat. The impact on income, on employment, even on the chances of contracting the virus and recovering, is hugely influenced by three factors – ethnicity, gender and poverty.

We’re supporting local authorities with their decarbonisation plans with experienced property specialists, data analysts and funding expertise.

Backed by Capita plc, the UK’s largest business services company, we provide our partners with a unique set of services built upon three core pillars

The theme for this year’s National Apprenticeship Week is ‘Build the Future’ and is designed to encourage everyone to consider how apprenticeships help individuals to build the skills and knowledge required for a rewarding career.

We ensure your scheme has the right balance of risks and costs for stakeholders, developing compliant investment strategies which support long-term objectives.

As many of us start to return to offices and other workplaces, the hybrid approach has emerged as the most popular solution for both employees and employers.

If any of us were in any doubt about the importance of giving back to the people and communities around us, the Covid-19 pandemic has certainly brought it home.

Our customer service innovation team is solving industry-specific problems through technology, analytics and process design.

Experts share practical strategies to reduce energy use, cut carbon emissions, and ease financial pressures—all while maintaining high-quality care.