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Leveraging our deep expertise in data, automation, AI, Cyber and human- centred design alongside our policing experience, we develop user friendly solutions that enhance daily business processes, complex investigations, intelligence operations and strategic leadership decision making.
Capita and Artificial, a technology provider of digital solutions to clients across the insurance sector, are enhancing their partnership which provides clients in the Lloyd’s of London market with an end-to-end solution combining expertise and consultancy across the full insurance lifecycle.
Capita plc has secured a £700,000 three-year contract renewal, with East Coast and Hertfordshire Control Room Consortium to manage their shared wide area network (WAN) that supports Hertfordshire, Lincolnshire, Humberside and Norfolk fire and rescue services.
Capita has today announced the launch of its new assisted customer conversations solution that gives instant prompts and help to customer service advisors by analysing the customer’s voice using AI and in real time.
Our innovative predictive analysis tool uses Artificial Intelligence (AI) and neuroscientific techniques to optimise content across digital and physical channels.
Our AI-driven technology analyses conversations and automatically helps agents to identify the best solutions to customers’ queries.
It’s time to rethink how and why we move to cloud. Because for us, the cloud is a starting point, not a destination. So, whether you’re streamlining internally or expanding globally, we're here to help you adopt the cloud solutions to move your business forward.
From website optimisation & AI-powered chatbots, to multilingual adviser hubs for complex queries we enhance international customers’ experiences.
The two-month pilot will allow the public to live stream video and images of an incident during a 999 call directly to a police control room.
Obrizum Group has announced today its partnership with Capita, as it targets a major overhaul of the corporate learning and development market in 2021.
