An innovative solution to improve the availability and affordability of flood insurance, likely to benefit 350,000 households.

Capita supports AEGIS London with the provision of IT services in response to Covid-19, allowing the business to continue trading successfully.

We’re helping a European manufacturer to transform its indirect procurement, drive operational and cost efficiencies, saving more than 7% of indirect spend so far, and to provide its employees with better operational insights and information.

When a health client started the migration of their complex payments systems, they began to see discrepancies of £6m a month.

The world is changing, faster and perhaps more fundamentally than anyone could have imagined less than 12 short months ago.

The Financial Services Compensation Scheme (FSCS) provides crucial protection to customers of failed financial services firms.

We support over 8,000 apprentices to achieve their respective apprenticeship programmes every year across a broad range of subjects.

Our team recently demonstrated how actuarial data modelling could be used to help insurance companies to predict future customer demand and plan their resourcing more effectively.

As many of us start to return to offices and other workplaces, the hybrid approach has emerged as the most popular solution for both employees and employers.

Our previous articles have focused on the life and pensions workplace of the future, identifying new organisational structures, and working patterns that take account of the digital revolution we’re living through. Now we’ll turn our attention to the customer experience itself.