Search by keywords and/or using the filtering options

Showing 37 search results

Local government
Customer experience
Placemaking
Clear filter

Our clients trust us to help them use this data and insight to transform their businesses. Our consulting team are deep industry and process experts who don’t just advise - they build, implement and operate real and effective digital solutions.

Service

We’re helping Newark and Sherwood District Council (NSDC) to promote business growth, generate jobs and attract future investment by winning valuable government funding for restoring an historic building.

Case study

Were you unsuccessful in the round 2 levelling up fund, there are still plenty of funding routes out there and support is available to help you bring your projects to fruition.

Insight

Knowing you’re delighting your customers is the holy grail for any business.

Insight

Explore the challenges local authorities face in addressing the housing crisis and implementing the government’s ambitious housing proposals.

Insight

We explore how public sector contact centres can enhance performance and user experience by prioritising operational imperatives over technology

Insight

Explore how local governments drive sustainable, interconnected regeneration to enhance community well-being, economic stability, and environmental sustainability.

Insight

By embracing new technologies, local government can streamline operations, enhance community engagement, and drive sustainable development.

Insight

We rapidly mobilise contact centre teams to help organisations support customers during difficult times – helping to protect revenue and business continuity.

Service

Capita's recent vulnerability session led by our guest speakers and market analysts explores how we can better support the expanding dimensions of customer vulnerability.

Video

Our latest insights